| Post-traumatic intervention and crisis management |
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Since 1989, Jacques Lamarre + Associés have developed an expertise in post-traumatic intervention and crisis management. Our expert services are available 24/7 to make sure you get the support you need. We can all agree that a crisis usually includes the following elements: A crisis usually occurs after an unforeseen and precipitating event. Such an event can upset the equilibrium of individuals, groups and organizations. It also requires immediate attention and quick decision making. A crisis may also create a climate of tension, uncertainty, confusion and dysfunction within the organization.
Here are a few examples: Serious work accident. Death, suicide in the workplace. Violence in the workplace. Product contamination or deficiency. Slanderous rumours. Natural disaster. Strikes, boycotts, frauds.
The crisis management plan stipulates what you need to do during and after a crisis so that you are adequately prepared when an event requiring urgent intervention occurs. Our crisis management plan can be directly incorporated to your EMP (Emergency Measure Protocol). Our specialists work closely with managers to implement a crisis management plan that is tailored to your needs. They also implement mechanisms that kick into action during a crisis. Our multidisciplinary teams have extensive experience in crisis management and are able to react quickly to contain and diffuse a crisis situation in order to minimize the impact of the situation on your company's activities.
Crisis Response Cell: When a crisis occurs, there is often an immediate impact on your company´s daily activities. The crisis may have a ripple effect that can create major problems and may even have a negative impact on the entire organization. Acting too late can result in important financial losses. The early intervention of our crisis team will allow your organization to regain its equilibrium in a timely manner. All members of our professional response team are reachable by pager 24/7. They are ready to respond within two hours of the request being issued, anywhere in Quebec.
Tailored training programs: Our training programs allow every participant to acquire the necessary tools to identify and effectively manage a crisis situation: Our personnel are trained to quickly assess intervention requirements and coordinate a vast range of assistance services. It goes without saying that solid training is essential to understanding the crisis management process.
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